Privacy Policy

User information

Blue SIM from now on RESPONSIBLE, is Responsible for the user’s personal data treatment and informs you that this data will be treated in accordance with the current personal data protection Legislation, the Regulation (UE) 2016/679 of 27th of April of 2016 (RGPD) relative to the physical person in respect to the treatment of personal data and free circulation of this data and the Organic Law (ES) (LOPD) relative to the data protection of personal character/nature, the following treatment information is available:

Treatment purpose

Maintain a business relationship with the User. The operations planned to accomplish the treatment are:

– Submission of commercial advertising communications by email, fax, SMS, MMS, social communities or any other electronic or physical means, present or future, that enables commercial communications.  These communications  will be made by the RESPONSIBLE  and related to its products and services, or to its collaborators  or suppliers with whom a promotion agreement has been reached. In this case, third parties will never have access to personal data.

– Carry out statistical studies.

– Process orders, requests or any type of petitions that are made by the user through any of the contact ways that are available.

– Forward the newsletter on the website.

Data conservation criteria

This will be kept while there is a mutual interest to maintain the aim of the treatment and when it is no longer necessary for this purpose, it will be eliminated with adequate security measures to guarantee the pseudonymisation of the data or its total destruction.

Communication of the data

Data will not be communicated to third parties except by legal obligation.

Rights of the User

Right to withdraw consent at any time.

Right of access, rectification, portability and erasure of your data and the restriction or objection to their processing.

You have the right to file a complaint with the Spanish Supervisory Authority (agpd.es) if you consider that the processing does not comply with current legislation.

Contact information for exercising your rights

Postal address:

Blue SIM

Office 1, Global Building, STP
Muelle Viejo
07012 Palma de Mallorca, Spain

Email:

info@blue-sim.online

Obligatory or optional purpose of the information provided by the user

Users, by marking the corresponding boxes and entering data in the fields, marked with an asterisk (*) in the contact form or presented in download forms, expressly and freely and unequivocally accept that their data is necessary to meet the request, by the provider, being voluntary the inclusion of data in the remaining fields. The User guarantees that the personal data provided to the RESPONSIBLE person is true and is responsible for communicating any modification of them.

The RESPONSIBLE informs and expressly guarantees users that their personal data will not be transferred in any case to third parties, and that whenever they make any kind of transfer of personal data, the express, informed and unequivocal consent of the Users will be requested in advance. All data requested through the website are mandatory, as they are necessary for the provision of an optimal service to the User. In case all the data is not provided, it is not guaranteed that the information and services provided will be completely adjusted to your needs.

Security measures

According with the provisions of current regulations on personal data protection, the RESPONSIBLE is complying with all the provisions of the regulations RGPD and LOPD for the treatment of personal data of their responsibility, and manifestly with the principles described in the article 5 of the RGPD and in article 4 of the LOPD, by which they are treated in a lawful, loyal and transparent manner in relation to the interested party and adequate, pertinent and limited to what is necessary in relation to the purposes for which they are treated.

The RESPONSIBLE ensures that it has implemented appropriate technical and organisational policies to apply the security measures established by the GDPR and the LOPD in order to protect the rights and freedoms of the Users and has communicated the appropriate information so that they can exercise them.

Information about Cookies

Due to the coming into force of the amendment to the “Law on Services of the Information Society” (LSSICE) established by Spanish Royal Decree 13/2012, it is mandatory  to obtain the express consent of the user of all web pages that use redundant cookies before browsing them.

What are Cookies?

Cookies and other similar technologies such as local shared objects, flash cookies or pixels, are tools used by Web servers to store and retrieve information about their visitors, as well as to enable the proper functioning of the site.

Through using these devices, the Web server is able to remember some data concerning the user, such as their preferences for viewing the server’s pages, their name and password, products that interest them most, etc.

Cookies affected by, and Cookies exempt from regulations

According to the EU directive, the cookies that require the user’s informed consent are analytical, advertising and affiliation cookies, while technical cookies and those that are necessary for the operation of the website or the provision of services expressly requested by the user are exempt.

What kind of Cookies are there?

There are five main groups of cookies:

Analytical Cookies: these collect information on how the website is used.

Social Cookies: these are required for external social networks.

Affiliate Cookies: these allow you to track visits through links from other websites, with which the website establishes affiliate agreements (affiliate companies).

Advertising and behaviour Cookies: these collect information on the user’s personal preferences and choices (re-targeting).

Technical and functional Cookies: these are strictly only necessary  for the use of the website and for the provision of the contracted service.

Cookies used by this website

PHPSESSID: technical and strictly necessary cookies that contain the session identifier. It is deleted when you close your browser.

_lang: technical and strictly necessarycookies  that contain the language of the session. It is deleted when you close your browser.

ac_cookies: technical and strictly necessary cookies that contain the value of whether the installation of cookies has been accepted. It expires 1 year after the last update.

_ga: Google Analytics cookies that allow you to control unique visits. A cookie will be installed the first time a user logs into the website using a browser. When this user visits the website again using the same browser, the cookie distinguishes that it is the same user. Only if the user changes his/her browser will they be considered a different user. It expires 2 years after the last update.

_gat: This cookie is associated with Google Analytics Universal. It is used to limit the request rate – limiting the collection of data on high-traffic sites. It expires after 10 minutes.

_utma: Google Analytics cookie which records the date of the first and last time that the user visited the website. It expires 2 years after the last update.

_utmb: Google Analytics cookie which records the time of entering the website. It expires 30 minutes after the last update.

_utmc: Google Analytics cookie used for interoperability with the urchin.js tracking code. It is deleted when you close your browser.

_utmt: Google Analytics cookie. This cookie is used to process the type of request made by the user. It expires at the end of the session.

_utmv: Google Analytics cookie. This cookie is used to segment demographic data. It expires at the end of the session.

_utmz: Google Analytics cookie which stores the traffic source or a campaign  that explains how the user reached the website. It expires 6 months after the last update.

How to delete Cookies from your Browser

Chrome

  1. Click on the menu
  2. Click Settings.
  3. Click Show Advanced Options.
  4. In the ‘Privacy and security’ section, click Content Settings.
  • Delete cookies: Click See all cookies and site data…
  • Do not allow cookies to be stored.
  1. Click Remove all.
  2. Close and restart the browser.

For more information about Chrome, click here: http://support.google.com/chrome/answer/95647?hl=es

Internet Explorer. Version 11

  1. Select Tools
  2. Click Safety.
  3. Click Delete browsing history.
  4. Select Cookies.
  5. Select Temporary Internet Files.
  6. Click Delete.
  7. Click OK.
  8. Close and restart the browser.

For more information about Internet Explorer, click here:

http://windows.microsoft.com/es-419/windows7/how-to-manage-cookies-in-internet-explorer-9

Firefox. Version 18

  1. Open the menu.
  2. Click Options.
  3. Select the Privacy & Security tab. Under Cookies and Site Data, click Clear Data…
  4. Select Cookies and Site Data and Cached Web Content.
  5. Click Clear.
  6. Close and restart the browser.

You can accept or decline cookies individually by clicking Manage Data.

For more information about Mozilla Firefox, click here:

https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored

Safari Version 5.1

  1. Click Safari.
  2. Select the Privacy & Security tab. Click Preferences and then Privacy
  3. Click Remove stored cookies and data.
  4. Close and restart the browser.

For more information about Safari, click here: http://support.apple.com/kb/PH5042

Opera

Settings>Preferences>Advanced>Cookies.

The cookie settings control how Opera handles them and therefore if they are accepted or rejected.

For more information about Opera click here: http://help.opera.com/Linux/10.60/es-ES/cookies.html

Other browsers

Refer to the documentation for the browser you have installed.